Repair Procedures & Maintenance "DIY" Videos

If this is a life threatening emergency call 911

Call your 24/7 maintenance emergency line for prompt service:  

(210) 401–4823

We have also included a few self help videos on common repair items below.

Per the terms of your residential lease agreement you are responsible, at your own expense, for certain repair items.  If you must submit a repair request for on of the below listed items you may be back billed for the cost of the repair.

  • Toilet backups
  • Slow draining sinks and tubs
  • Garbage disposal malfunction
  • Reset electrical breakers
  • Smoke/CO2 detector battery replacement
  • Pest Control
  • Tree trimming not requiring special extensions/tools
  • Weed Control


Repair, or damage, caused by your negligence/misuse is your responsibility.  In such cases, repairs will be made, but you will be charged for the cost of labor and materials.

You will need to be available to give the vendor access to your property.

If you have a maintenance emergency (water leak causing damage, HVAC not working at extreme temps, etc...) 

Call your 24/7 maintenance emergency line for prompt service:  (210) 401 – 4823

For All Other Maintenance Requests Please Submit Through Your Resident Portal.

Resident Portal
Protect Your Irrigation from Freeze Damage
Realign Garage Door Safety Eyes
Clear a plugged toilet
Clear a shower drain
Replace Batteries & Test a Smoke/CO Detector
Change a furnace filter
Reset your electrical breakers
Clear a slow draining sink or tub drain
Repair a garbage disposal malfunction
Re-light a hot water heater pilot light
Prevent Grease Fires